For Buyers

Shop with Peace of Mind

Your payment is protected until you receive and approve your order. No more worrying about scams or lost parcels.

1

Browse & Order

Explore thousands of products from verified sellers. Add items to your cart and place your order with delivery to your nearest branch or doorstep.

2

Pay Securely

Pay using mobile money or your E-Nyasa wallet. Your payment is held in escrow — the seller only receives funds after you confirm delivery.

3

Track Your Parcel

Follow your order in real-time as it moves through our branch network. Receive SMS updates at every stage of delivery.

4

Receive & Confirm

Collect your parcel at the branch or receive it at your door. Inspect the item and confirm delivery to release payment to the seller.

Escrow Protection

Your Money is Safe with Us

Our escrow system holds payment securely until the transaction is complete. Buyers and sellers can trade with confidence, knowing their interests are protected.

Funds Protected

Payment is held securely until the buyer confirms receipt of the item.

Dispute Resolution

If there's an issue, our team mediates to ensure fair outcomes for both parties.

5% Platform Fee

A small fee covers escrow protection, delivery coordination, and platform services.

How Escrow Works

1

Buyer places order

Payment goes to escrow account

2

Seller ships item

Funds remain held in escrow

3

Buyer confirms receipt

Escrow releases funds to seller

For Sellers

Grow Your Business Nationwide

Reach customers across Malawi without the hassle of logistics. We handle delivery while you focus on your products.

1

List Your Products

Create your seller account and list your products with photos, descriptions, and prices. Reach buyers across all of Malawi.

2

Receive Orders

Get notified when buyers order your products. Accept the order and prepare the item for shipping.

3

Ship via Branch

Drop off your parcel at your nearest E-Nyasa branch. We handle the rest — batching, dispatch, and delivery to the buyer.

4

Get Paid

Once the buyer confirms receipt, escrow releases your payment (minus 5% platform fee) directly to your wallet or mobile money.

Ready to Get Started?

Join thousands of buyers and sellers already using E-Nyasa. Create your account today and experience safe, convenient trading.