Privacy Policy

Last updated: February 10, 2026

This Privacy Policy explains how E-Nyasa collects, uses, stores, and protects your personal data when you use our marketplace, wallet, and delivery services.

1. Information We Collect

Identity details such as name, phone number, and email address.
Account and transaction information, including wallet activity and orders.
Delivery and location details necessary to process parcels and deliveries.
Technical data such as device type, IP address, and usage logs.

2. How We Use Your Data

To create and manage your account.
To process payments, wallet top-ups, and withdrawals.
To deliver orders and provide customer support.
To prevent fraud, abuse, and unauthorized access.
To improve product features and service reliability.

3. Data Sharing

We only share data where necessary to provide services, including payment providers, delivery partners, and legal or regulatory authorities when required by law.

4. Data Security

We apply reasonable technical and organizational safeguards to protect personal data from unauthorized access, loss, misuse, or disclosure.

5. Your Rights

You may request access to your personal data, correction of inaccurate details, or deletion of your account data where legally permitted.

6. Contact Us

If you have privacy questions, contact us via our Contact page.